// CODEX · QUICK ANSWERS
The answers we get asked most often, grouped by stage.
Yes. The Free plan is free forever, no credit card required. It includes 50 trades per month, basic analytics and Discord access.
The platform is responsive: desktop (primary), tablet and mobile. Essential actions remain available on mobile.
Automatic import is on our V3 roadmap. In the meantime you can import trades via standard CSV.
Pro and Premium: unlimited. Free plan: up to 5 per trade, with automatic compression.
Monthly or annual billing, no commitment. You can cancel, switch plan or renew at any time from your account.
Pro includes the full advanced journaling (analytics, PDF exports, reports). Premium adds premium Whop access and the mentorship program.
Yes, at any time. The change is prorated. You also receive a detailed invoice at each cycle.
We review each request on a case-by-case basis. In practice, contact support if you run into a specific issue.
Three levels (Starter, Core, Elite). The first two are available via the Premium subscription. The Elite level is application-based.
Yes. The community Discord is completely free, forever. It is part of the Free plan.
Only the Elite level. Starter and Core are structured around asynchronous reviews and group sessions.
In Europe, with certified providers (Supabase, AWS Europe). Passwords are hashed, sessions are secure, uploads are validated.
Yes, at any time. CSV and PDF exports are available. All trades, stats and notes belong to you.
All your personal data is deleted within 30 days. You can request a full export before deletion.
No, never. Your trades belong to you and are not used to train models or for commercial purposes.